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Proxihouse
Your Privacy Rights

Your Privacy Rights

Proxihouse does not sell your personal information — period. Here's what we do with your data and how you can exercise your rights.

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We Do Not Sell Your Personal Information

Proxihouse does not sell, rent, or trade your personal information to any third party — ever. When you submit a quote request, your contact details are shared only with the specific contractor(s) you selected, as part of delivering the service you requested. That is not a sale. We do not share your data with advertising networks, data brokers, or any third party for commercial gain.

Global Privacy Control (GPC) Honored

We recognize and honor the Global Privacy Control (GPC) opt-out preference signal. If your browser or device transmits a GPC signal when you visit proxihouse.com, we treat it as a valid opt-out of the sale and sharing of your personal information for that browser or device — no form submission required. This applies to California residents under CCPA/CPRA and to Colorado and Connecticut residents under the CPA and CTDPA respectively (mandatory as of July 1, 2024 and January 1, 2025). Texas residents may also use GPC as an opt-out signal effective January 1, 2025.

What Information We Collect

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Contact information
Name, email address, phone number, and ZIP code submitted through our forms — used solely to connect you with contractors you request.
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Usage data
Pages visited and interaction data collected through analytics tools like Google Analytics — used to improve the site experience.
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Device identifiers
IP address and browser type — used for security, fraud prevention, and basic analytics.
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Location data
General geographic location inferred from your ZIP code — used to surface relevant contractors in your area.

When We Share Your Information

We share your information only in these limited circumstances — never for sale or profit:

Contractors you request — When you submit a quote request, your contact details go to the contractor(s) you selected. You control this — we only share when you initiate it.
Analytics providers — Services like Google Analytics receive anonymized usage data to help us understand how the site is used. No personally identifiable information is sold.
Legal requirements — We may disclose information if required by law, court order, or to protect the safety of our users or the public.

Data Retention

We retain different categories of data for different periods depending on the purpose for which it was collected. The table below summarizes our standard retention periods.

Data category
Contractor profiles
Indefinitely while active
Contractor profiles remain in our directory as long as the listing is active. Contractors may request deletion at any time by contacting privacy@proxihouse.com. Inactive profiles with no activity for 24 months may be removed at our discretion.
Quote requests
12 months
Homeowner quote request data (name, email, phone, service description) is retained for 12 months from the date of submission, then permanently deleted. This period allows contractors to follow up and allows us to resolve any disputes.
Reviews
Indefinitely while published
Approved reviews remain published as part of the contractor's public profile. If a review is removed (at the reviewer's request or for policy violations), the underlying data is deleted within 30 days of removal.
Homeowner contact information
12 months
Contact details submitted through quote request forms are retained for 12 months. If you create an account, your profile data is retained until you request deletion.
Analytics and usage data
26 months
Anonymized usage data collected through Google Analytics is retained for 26 months per Google's default retention settings. This data cannot be used to identify individual users.
Pricing inquiry submissions
24 months
Contractor pricing inquiry submissions (name, email, business details) are retained for 24 months to support follow-up communications and business records.

To request deletion of your data before the standard retention period expires, submit a request using the form below or email privacy@proxihouse.com. We will process verified deletion requests within 45 days.

Residents of Virginia, Colorado, Connecticut, and Texas

Under the Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and Texas Data Privacy and Security Act (TDPSA), you have the right to opt out of both the sale of your personal information and the use of your personal information for targeted advertising. Use the form below to exercise either or both of these rights. We will process your request within 45 days as required by applicable law.

Appeal a Privacy Request Decision

If we decline to take action on your privacy request, you may appeal our decision by emailing privacy@proxihouse.com with the subject line "Privacy Request Appeal" and your original request reference number. We will respond to your appeal within 60 days (Virginia, Colorado, Texas) or 45 days (Connecticut). If your appeal is denied, you may contact your state Attorney General to file a complaint.

Virginia AGColorado AGConnecticut AGTexas AG

Submit a Privacy Request

Under the CCPA/CPRA and other applicable state privacy laws (Virginia, Colorado, Connecticut, Texas), you have the following rights. Submit a request below and we will respond within the timeframe required by your state's law.

Request type *

By submitting this form you confirm you are the consumer whose data is the subject of this request, or an authorized agent acting on their behalf.

Your Additional Privacy Rights

Right to Know
You have the right to know what personal information we collect, how we use it, and who we share it with.
Right to Delete
You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
Right to Correct
You have the right to request correction of inaccurate personal information we maintain about you.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
Contact Us About Privacy

You may also submit a request by emailing us directly. Please include your full name, email address, state of residence, and the nature of your request.

privacy@proxihouse.com
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California Residents: This page is provided in compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), Cal. Civ. Code § 1798.100 et seq. Virginia, Colorado, Connecticut, and Texas Residents: You may use this form to opt out of both the sale of your personal information and the use of your personal information for targeted advertising, as required by the VCDPA, CPA, CTDPA, and TDPSA respectively. Residents of all other states with applicable privacy laws may also submit requests using this form. We will respond to all verified requests within the timeframe required by applicable law. For more information, see our Privacy Policy.